Privacy Policy

Privacy Policy

At SkinMuse, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, make a purchase, or interact with us.

By visiting our site or using our services, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

When you use our website or place an order, we may collect the following personal data:

  • Contact information: Name, email address, phone number, shipping & billing address

  • Payment details: Payment method (processed securely via third-party payment gateways)

  • Account data: Login information (if you create an account)

  • Order history: Products purchased, order status

  • Device data: IP address, browser type, operating system, and browsing behavior via cookies


2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send updates regarding your order status

  • Respond to your inquiries and provide customer support

  • Improve our website and user experience

  • Send marketing emails (only if you’ve opted in)

  • Detect and prevent fraud or misuse of our services

We never sell or rent your personal information to third parties.


3. Sharing Your Information

We only share your data with:

  • Shipping and logistics partners to deliver your order

  • Payment service providers to securely process payments

  • Service providers for hosting, analytics, and customer service (under strict confidentiality agreements)

  • Legal authorities, if required by law or in case of fraud prevention


4. Data Security

We take data protection seriously. Our site uses industry-standard SSL encryption to ensure that your personal and payment data is transmitted securely.

Access to your information is limited to employees, contractors, and agents who need it to perform their jobs.


5. Your Rights

As a customer, you have the right to:

  • Access the personal data we hold about you

  • Request correction of incorrect or outdated data

  • Request deletion of your data ("right to be forgotten")

  • Withdraw consent to marketing communications at any time

To exercise these rights, contact us at info@skinmuse.com.


6. Cookies

Our website uses cookies to:

  • Enhance your browsing experience

  • Analyze traffic

  • Remember your preferences

You can control or disable cookies in your browser settings at any time.

By using our website, you agree to our use of cookies.


7. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those third parties. Please review their policies before engaging with their platforms.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review it regularly to stay informed.


9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

📧 info@skinmuse.com
📍 SkinMuse — E-commerce Division
🌐 www.skinmuse.com